Franchise FAQ's

What does Shoebox Books look for in a new franchise owner joining the team?

We are looking for team players, hardworking, self-motivated people with excellent customer service skills. If you have a positive can-do attitude with enthusiasm and commitment to working for yourself and owning your own business, then you will be a great candidate to join our Shoebox team.

HOW TO BECOME A SHOEBOX BAS AGENT?

Do I need to be a bookkeeper to join Shoebox Books?

No, not necessarily. If you have a passion for numbers but haven’t had practical experience in bookkeeping, we provide all the training you will need to offer bookkeeping services under our guidance.

Do I need my Certificate IV in Bookkeeping/Accounting prior to joining Shoebox Books?

No, we do not require you to have your Certificate IV in Bookkeeping/Accounting prior to joining our team.

However, during the first 24 months you will be trained and supervised to a level where you will be able to obtain the Certificate IV and become a registered BAS Agent. You will be working under our "umbrella” until you are a BAS Agent, supervised by our Senior BAS Agent and Bookkeeper.

Our only requirement is that you obtain your BAS agent registration within 24 months of joining our Shoebox team.

Is there ongoing training?

After you leave your week of in-house training at Head Office, we will continue to support and train you on your journey as a new business owner. We offer a comprehensive 6-month training course, designed to teach you how to do bookkeeping the Shoebox way. We train you in our systems and checklists for MYOB AccountRight, MYOB Essentials, QuickBooks Online and Xero.

Our most popular training sessions are our annual End of Year training days. We will train you in all the major software providers, so you are up-to-date with preparing the end of financial year accounts ready for a tax agent. There is no charge for these days, it is all part of what we offer.

HOW TO BECOME A SHOEBOX TAX AGENT?

Do I need to be a BAS Agent already prior to joining Shoebox Tax?

Yes, you will need to be a BAS Agent to be able to offer tax services.  We will provide practical training and support to help you achieve your Tax Agent Registration.

How long will the training and supervision be for?

Your experience in the accounting industry together with your level of education will determine the length of supervision that will be required to be undertaken by our Tax Agents.

*minimum education requirements will be required together with your current CV and cover letter advising of your industry experience wherein your application will be individually assessed.

Is there ongoing training?

After you leave your 2 week in-house training at Head Office, we will continue to support and train you on your journey as a new business owner. We offer comprehensive technical and practical support so you will never feel alone on this journey!

Yes there will be regular ongoing training sessions. We will also be providing an annual End of Year training session at our Annual Conference. There is no charge for these days, it is all part of what we offer.

 

OTHER FREQUENTLY ASKED QUESTIONS

Who are the target clients for Shoebox services?

Our target market at Shoebox Books & Tax is small to medium businesses. No matter the size of their business, they still need to meet their GST, BAS and TAX requirements with the ATO.

Is there ongoing technical support?

Head Office provides an enormous amount of support to all franchisees. We were awarded Number 1 Support in Australia for franchising networks in 2017. This Award was based on our franchise owners completing surveys. We are proud of this achievement as we pride ourselves on the support we provide. Our Head Office team are extremely patient people and are always there to help! We also have a great team of franchise owners that jump on our closed Facebook page and ask each other questions, answer questions and never make you feel silly - no matter what the question!

What kind of marketing support will I receive?

We have a Marketing Manager at your fingertips to help guide you with your local area marketing. The marketing procedures we train you in will provide you with the assistance, tools and ongoing marketing support that you may require to grow your business.We have a catalogue of available artwork for you to use and will teach you how to use this effectively.

Where is the training held?

Training is held on the Gold Coast where our Head Office is located. Your accommodation is included in the Franchise Fee.

Do I pay for leads that are passed through Head Office?

No, you do not pay for leads. We pass on all leads and enquiries at no charge to you. This streamlined system allows us to gather some information on potential clients which we relay to you.

Will I have the flexibility to work my own hours?

Yes, the systems in place at Shoebox gives you the freedom to work around your family and your lifestyle whilst still earning an income.

How do I run a successful business and receive a high income?

We have perfected the system of getting paid. Our clients love our safe and secure system and you will too. It helps with not only your cashflow, but also with ensuring you get paid monthly. This allows you to know what your revenue will be, which is great in that it takes the guess work out of your cash flow and gives you peace of mind!

What are the exclusive territories?

We are offering you the opportunity to buy into the territory of your choice, if available.

Why join Shoebox Books as opposed to another franchise, or starting up my own business?

You will save so much time and money using the precedents, operational manuals and systems already set up for you. Our founders made all the mistakes when starting the business in 2007, so the systems have been fine-tuned over the years to a high level for you to concentrate on growing your business.

If you are sick, injured or on holidays, we can step in to look after your clients. Once you have returned, all your clients will be waiting for you! It’s part of the robust Shoebox system and structure that makes this possible.

We keep you up-to-date with the constant legislation changes so you don’t have to worry about not knowing the most up-to-date information for your clients.

Our CRM is one of the best on the market. Everything is automated for you and cuts down your "unbillable hours”. You can even see your own percentage growth in "real time”!

Shoebox Books is a family-based franchise that is like no other. We have built a national brand that business owners all over Australia recognise!